InsightBB users, 4.4.0 to firmware 4.4.2

Now you know your tftp server, we can move on.

Download the following files.

Surfboard 4200 Firmware 4.4.2

Tftp server software

Insight BB Config File (hsdS1.cfg, rename if needed to proper name)

Config Edit

Download cmfirm (its a winrar file)

1. Change your ip address of your computer to the following.

ip address: the tftp server ip address.

subnet: 255.255.255.0

gateway: 192.168.100.1

Reboot. (not needed for xp) When you come back, internet will be down. The only page you can get to is the http://192.168.100.1 page.

If your tftp server ip address is NOT 12.223.2.9, or sas.r31.insightbb.com, do the following....

If your tftp server ip address is IS 12.223.2.9, or sas.r31.insightbb.com, Skip to step 4.

2. unzip the config file and the firmware and place them in a folder.

3. Use the config Edit file to open up the config file. Inside the config file you will see the update software line. You need to take out the ip address (the 12.242.20.9 address, unless it is your tftp server ip) and replace it with your tftp server ip address. Don't Change anything else! Very important!!! I'm not responsible if you do change anything else! Changing of the max up and down will result in being banned off the attbi network. Don't chance it. Once you changed the ip address. Save the file. (if for some reason your config file in your logs is different, rename it to the correct file. )

Next step..

4. unzip the tftp server software. Run the program and click on settings. Make sure the base directory is the same directory that your config file and firmware are in. change the directory on the program if it's not. Security should be none. Press ok when finished. It should say on the top of the program "Server Interfaces: then your tftp server ip address." If it does. great. things are going well.

Now, people have reported issues with routers. I do recommend that you hook up your computer directly to the modem via Ethernet. (not USB). you should have the tftp software open right now. place that in the corner. Open up an internet explorer/mozilla window and go to http://192.168.100.1/logs.html You want to be able to see both the internet window and also the tftp server software window.

Here is the important step. unplug the modem. plug the modem back in and keep refreshing the log page. It won't come up right away. you will have to wait a few seconds for the modem to start. Watch the logs to see the progress. It should get the config file and register it ok.

5. Run the cmfirm program

Run the progam.

Enter 192.168.100.1 for the cable modem ip address (i believe it is 192.168.100.1.)

Public for community

Firmware server is the tftp server ip address (same one as the tftp program says)

firmware on the next line (SB4200-0.4.4.2-SCM01-NOSH.hex.bin) .

Make sure the tftp software is still running.

6. Click update firmware. In a few seconds you will see the tftp software sending the file. Then the modem will reboot. Now unplug the ethernet wire while it's rebooting. When the modem is online, plug the ethernet back in and check the help page and look for the firmware version. it should be 4.4.2. Now just change your ip address back to dhcp and you are all set..

If you have any questions. I am djdanska on dslreports.com or you can email me at djdanska@danboy.net